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Frequently Asked Questions

  • 1Pricing
  • 2Membership
    • Landlord Membership
      • I'm a landlord, how do I renew my membership?
        Simply sign in as usual. You can add additional advertising days at any time by clicking the "Add Extra Days" button.
      • How do I join?
        To become a member simply click on the Join link on the top right of the page. Once you are in the registration page complete all the information, read and accept the T&C's and Privacy Policy. Once you are happy with your details click "next" at the bottom of the page. This will take you to the packages page where you can select the package that's right for you. From here you will be taken to PayPal where you can pay for your membership. You do not have to have a PayPal account to pay. PayPal can take card payments without the need for you to register with paypal. Once payment has been taken you will be a member. You will then receive an email to confirm that you have supplied a valid email address. Click on the link provided in the email account and your email will be verified. We will then check and validate the advert and your advert will be visible and you will be able to contact other members.
      • How do I extend my membership?
        You can extend your membership by adding extra days. To do this log into your account and go to the "My Account" page. On the bottom right of the page is a button that allows you to add extra days. When you click this button you will be given a number of options for the number of extra days you want. Select one of these and you will be taken to PayPal to pay for the extra days. The price for this are shown in the pricing section of the FAQ's.
      • What happens when my membership expires?
        When your advert expires your details will be retained on the website. Your advert will no longer be visible and you will no longer be able to contact any other members. You can extend your membership by adding extra days to your members. The price for this are shown inn the pricing section of the FAQ's.
      • How do I delete my membership?
        If you wish to delete your membership log in to you account and go to the "My Account" page where you will be able to permanently delete your membership. All your details will be removed from our system and you will no longer be able to contact other members.
    • Housemate Membership
      • I'm a housemate, how do I renew my membership?
        Simply sign in as usual. You can add additional advertising days at any time by clicking the "Add Extra Days" button.
      • How do I delete my membership?
        If you wish to delete your membership log in to you account and go to the "My Account" page where you will be able to permanently delete your membership. All your details will be removed from our system and you will no longer be able to contact other members.
      • What happens when my membership expires?
        When your advert expires your details will be retained on the website. Your advert will no longer be visible and you will no longer be able to contact any other members. You can extend your membership by adding extra FREE days to your members.
      • How do I join?
        To become a member simply click on the Join link on the top right of the page. Once you are in the registration page complete all the information, read and accept the T&C's and Privacy Policy. Once you are happy with your details click "next" at the bottom of the page. You will then receive an email to confirm that you have supplied a valid email address. Click on the link provided in the email account and your email will be verified. We will then check and validate the advert and your advert will be visible and you will be able to contact other members.
      • How do I extend my membership
        You can extend your membership by adding extra days. To do this log into your account and go to the "My Account" page. On the bottom right of the page is a button that allows you to add extra days. When you click this button you will be given a number of options for the number of extra days you want. Select one of these and extra days will added to your account. Extra days for Housemates are free.
  • 3How it works
    • How does it work
      • What you need to do...
        First, sign up and then place either a room wanted or room offered advert (depending on whether you are looking for a room or have a spare room to offer). Once its been checked by one of our moderators it will be posted onto the website. Once you have signed up and placed your advert you are then free to contact any other member via our secure messaging service. Once you are happy to give the other member your own personal telephone number or email address you can do so and then continue to progress the conversation in which ever way you please.
      • Tip 1 - General Tip for all new members.
        Include photographs, this makes your advertisement stand out, and Google likes adverts with pictures which means your advert is more likely to turn up in natural searches in Google. Only adverts with photographs will appear on our home page.
      • What we will do in return...
        Once your advert has been validated we will promote our website and your advertisement through Social Media, Search Engine Optimisation and online advertising campaigns, ensuring your advertisement reaches it's intended audience. We will regularly contact you by way of email to recommend potential matches for your requirements.
      • Tip 2 - I am looking to rent out a room in my property.
        Include pictures of the room and the rest of the property. This really helps sell a property. Only adverts with photos will appear on our home page. Describe the amenities available, for example on-suite bathroom , sky tv etc. Describe the household, and the area you live in, detailing local amenities like transport, bars, and restaurants near by. The more information you include will make it more likely you find your perfect match!
      • Tip 3 - I am looking for a room to rent.
        Include details of the area you are looking to live in, for example you might state that you are looking for a room in Manchester City Centre, and your preferred area is Castlefield, but would consider a room in Spinning Fields, Deansgate or Salford Quays.
      • Tip 4 - I am looking for a room to rent.
        If you are looking for a room to rent off someone then tell us a little a bit about yourself, your interests and when you are likely to be about. This helps potential matches consider whether an arrangement might be suitable for you both.
      • Tip 5 - Don't forget to log in each day!
        Viewers of the website can see when you last logged in. Members are more likely to contact you if they can see you are an active user!
      • Tip 6 - Don't forget to validate your email address!
        Once you have signed up you will be sent an email with a link on it. Click on the link to validate your email address. Once validated you are a member and one of team will check your advert, and then post it on the website. We will always do this within 24 hours.
  • 4Contacting other members
    • General
      • How do I contact other members?
        To contact other members you have to be a member yourself. Once you have registered and your advert has been approved you will be able to contact other members by using houseandflatshare.co.uk's secure messaging system. Once you are happy to give the other member your own personal telephone number or email address you can do so and then continue the conversation in which ever way you please.
  • 5Forgotten username or password
  • 6The Rent a Room Scheme
    • What is the Rent a Room Scheme?
      • What is the Rent a Room Scheme?
        The Rent a Room Scheme lets you earn up to a threshold of £7,500.00 per year tax-free from letting out furnished accommodation in your home. This is halved if you share the income with your partner or someone else. This equates to a maximum rent of £625.00 per month tax free, which I am sure you will agree is a tidy tax free monthly income! You can let out a room or an entire floor. For more information visit: https://www.gov.uk/rent-room-in-your-home/the-rent-a-room-scheme
  • 7General questions
  • 8Payment
    • Payment methods
      • How do you ensure that payments are secure?
        No payments are taken on this website. All payments are taken by PayPal to ensure your details are completely secure. During registration you will be re directed to the PayPal website and payment will then be taken. You will then be directed back to this site to complete the registration process. You are able to pay on Paypal with your credit/debit card WITHOUT having a Paypal account. PayPal is one of the worlds most trusted payment systems.
  • 9The houseandflatshare.co.uk Monthly Prize Draw